Privacy Policy
Last updated: November 2nd, 2026
Elite Roofing Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, email address, mobile phone number, and other contact details.
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Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
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SMS Consent Records: The date, time, and method you agreed to receive text messages from us.
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Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.
2. How We Use Your Information
We use your information to:
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Provide roofing services, estimates, and customer support.
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Communicate with you regarding project updates, scheduling, and other service-related information.
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Send text messages you have agreed to receive, such as appointment reminders, project updates, and, if you opt in, promotional offers.
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Send email messages related to your project or, where permitted by law, promotional offers.
3. SMS Communications
If you opt in, Elite Roofing Inc. may send you text messages about your estimate, appointments, project updates, billing, and, if you agree, promotional offers. We only send text messages to people who have given us consent, for example by checking the SMS consent box on our website form or telling us directly that they want to receive texts.
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Consent is not a condition of purchase. You do not have to agree to receive text messages to buy any of our products or services.
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Message frequency varies based on your project and how you interact with us.
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Message and data rates may apply. Check with your mobile carrier for details.
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To opt out, reply STOP to any text message from us. We will send one final message confirming you have been unsubscribed, and you will not receive further texts unless you opt in again.
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For help, reply HELP to any text message, or contact us at 561-840-7663 or info@eliteroofs.com.
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Carriers are not liable for delayed or undelivered messages.
4. Data Sharing and Disclosure
We may share your personal information with:
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Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers. They may only use your information to provide services to us.
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Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or rent your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
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Access and Update: You may access or update your personal information by contacting us directly.
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Opt Out of Texts: Reply STOP to any text message from us at any time.
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Opt Out of Emails: Use the unsubscribe link in any marketing email.
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Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top shows when it last changed.
8. Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at:
Elite Roofing Inc.
10130 Northlake Blvd. Suite 214-177
561-840-7663
